You can quickly and easily transfer your site to a different account from within the platform, as long as the account you are transferring it to has an active subscription.
The following sites cannot be transferred:
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Sites with current add-on subscriptions, such as paid apps.
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Sites with an unpaid invoice
Other important considerations when transferring a site:
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Contact form responses might not transfer.
To transfer your site:
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From the Dashboard, click the Site Dashboard button (
) for the site you want to transfer.
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Click the three dots icon (
) and select Transfer Site.
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Click Copy Transfer Link. This link expires after 24 hours.
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Send the link to the account you want to transfer your site to (for example, paste it into the body of an email). If you are not going to accept the transfer on behalf of the new owner, the new owner needs to complete steps 5 and 6.
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If you will be accepting the transfer on behalf of the new owner, open the transfer link in a browser, and log in as an account owner to the account you are transferring your site to. If you are not logged in as the account owner, the transfer will not work.
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Click Accept Site Transfer. You have the option to preview the site before accepting the transfer.
Once the site has been transferred, the site’s subscription will be canceled and the site will be unpublished. The account owner that the site was transferred to will need to select a subscription for the site in order to take it live. Once the new subscription is paid for, you can republish the site.
If a site is transferred to you, you need to accept it before you can begin working on it or republish is. Note that the transfer link is only valid for 24 hours. If 24 hours has passed, you need to ask the current account owner to regenerate and send the link again.
To accept a site transfer:
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Log into your Website Builder account.
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Using the same browser, open the transfer link and click Accept Site Transfer.
After accepting the site, it appears in your site list.